Our Service
Products are despatched direct to purchasers and all administration is dealt with from the address shown on the contact page. If at any time a product is not in stock then you, as the purchaser, will be provided with our best estimate for delivery and we will endeavour to keep you informed. We will always deal with enquires promptly and expect you to receive prompt replies to all fax and e-mail communications.
Delivery
We will only deliver to the cardholder address unless we receive written instructions, signed by the cardholder, to deliver to a nominated address.
UK STANDARD SERVICE:
Goods on this service are normally despatched within 48 hrs of receiving your order, however you should allow 14 working days for delivery. This service cost is included in our UK prices quoted on this website. Click here to see the poduct/price list
OVERSEAS SERVICES:
Please call 01437 731766 for a quote.
OTHER WORLD DESTINATIONS OUTSIDE UK:
We are pleased to offer competitive freight charges for most world destinations.
MULTIPLE ADDRESSES:
To send products to more than one address it is necessary to place a separate order for each address. Our quoted charges apply to each delivery.
ADDITIONAL DELIVERY CHARGES:
The delivery charge may exclude a very small number of locations where carriers add surcharges to their standard conditions of service.
Any additional delivery charges will be notified to customers with a 'freight quotation' by mail when your order is received.
When you receive our product - the invoice will be in the carton. Please unpack the goods and retain the packaging. If the packaging is damaged on the exterior please note this. Examine the goods to ensure they are in good condition on arrival and are as you ordered. If the goods are damaged please notify our office at the address shown on the contact page within 7 days of receipt. If any damage has been sustained retain the packaging for possible inspection by the carriers.
Returns Policy
If, within 7 days of receipt, our product does not meet your expectations you may return the product to us unused and complete in its original packaging. We will either return the price you paid for the product less the cost of first delivery or exchange or replace the item. Please note that when sending a return, the parcel is your responsibility until it reaches us. We strongly recommend that you ensure that your carrier can provide a signed proof of delivery.
Prices
All prices are in GBP (£sterling) and are inclusive of Value Added Tax (VAT at 17.5%).Payment
Your credit card will only be charged when the goods are despatched. If it is not a UK pounds sterling account, it will be converted by the credit card company at the exchange rate prevailing when the charge is made.Copyright
This website is the property of Beacon Airer Ltd. No part may be reproduced, downloaded, linked or otherwise used without the express written permission of the owning company. Contact Us
By Mail To contact us on any matters relating to the products sold by the company or for any matters relating to the Beaconairer.co.uk website please mail to service@beaconairer.co.uk or call any of the contact telephones at the head of this page. Thank you.